Frequently Asked Questions (FAQ)

Everything You Need to Know

Smart networking starts here — find all your answers below.

NFCWhat is an NFC smart business card?+

An NFC (Near Field Communication) smart business card is a premium card embedded with a chip that wirelessly shares your digital profile when tapped against a smartphone.

  • No app required for the recipient
  • Works instantly — just tap & share
  • Your profile opens directly in their browser
CompatibilityWhich phones are compatible with FreeLink NFC cards?+

FreeLink NFC cards work with all modern smartphones that support NFC:

  • iPhone 7 and above — NFC enabled by default
  • Most Android phones — NFC supported on virtually all mid-range and flagship devices

No special settings needed — just tap and it works.

SetupDo I need an app to use FreeLink cards?+

No app needed — for you or the person receiving your card.

  • Tap the card on any NFC-enabled phone
  • Your digital profile opens instantly in their browser
  • Zero friction, zero downloads
ProfileCan I update my digital profile after purchase?+

Yes, anytime. Your digital profile is hosted on FreeLink's platform and can be updated from your dashboard whenever you need.

  • Change your contact details, links, or photo
  • Your physical card always reflects the latest version
  • No reprinting required — ever
MaterialsWhat materials are available?+

We offer two premium formats:

  • PVC Cards — Sleek, modern, and lightweight. Perfect for everyday professionals.
  • Metal Cards — Luxury, high-end feel with a lasting impression. Ideal for executives and premium branding.

Both are durable, long-lasting, and built to impress.

CustomCan I order custom-designed cards?+

Yes! We offer full custom branding and design options for your cards.

  • Your logo, brand colors, and layout
  • Custom NFC profile design

Contact us at Hello@freelink.in or reach out via WhatsApp to get started.

BulkDo you offer bulk / corporate orders?+

Absolutely. We offer special pricing for bulk and corporate orders — ideal for teams, events, and enterprises.

  • Volume discounts available
  • Custom branding for each team member
  • Dedicated account support

Reach out at Hello@freelink.in or WhatsApp +91 8851884311 for a custom quote.

ShippingHow long does delivery take?+

We ship across India with the following timelines:

  • Standard Delivery: 4–7 business days
  • Express Shipping: 2–3 business days (available at checkout)

See our Shipping Policy for full details and tracking information.

ReturnsWhat is your return policy?+

We want you to be completely satisfied with your FreeLink purchase. Here's what you need to know:

  • Wrong item received — We'll replace it. Contact us immediately with details.
  • Damaged or faulty item — Report within 24 hours of delivery with photo proof for a replacement or refund.
  • Custom / personalized cards — Not eligible for returns (made to order).
  • Sale items & gift cards — Non-returnable.

For queries, email us at Hello@freelink.in.

See our full Refund & Returns Policy for details.

SupportHow do I contact FreeLink support?+

We're here to help — reach us through any of the following:

We typically respond within 24 hours on business days.